HOSPITALITY & FOOD SERVICES
CONCIERGE POWERS HOSPITALITY BRANDS WITH PAYMENT ECOSYSTEMS BUILT FOR SPEED, PRECISION, AND GUEST‑CENTRIC SERVICE. FROM WHITE‑GLOVE FINE DINING TO HIGH‑VOLUME QSR, OUR SOLUTIONS FUSE INDUSTRY‑SPECIFIC HARDWARE—CFDS, KIOSKS, QR ORDERING, MOBILE POS—WITH TIGHTLY‑INTEGRATED SOFTWARE THAT STREAMLINES EVERY STEP OF THE TRANSACTION. WE ENABLE OPERATORS TO CAPTURE MORE REVENUE THROUGH SEAMLESS UPSELLS, FASTER TABLE TURNS, AND FRICTIONLESS CHECKOUT, ALL WHILE MAINTAINING BRAND CONSISTENCY AND TRUST. WHETHER YOU’RE MANAGING A SINGLE CONCEPT OR A MULTI‑VENUE PORTFOLIO, CONCIERGE GIVES YOU THE TOOLS, INSIGHTS, AND ELEGANCE TO KEEP SERVICE FLOWING AND CUSTOMERS COMING BACK.
FULL SERVICE RESTAURANTS
IN A HIGH‑TOUCH DINING ROOM, PAYMENTS SHOULD BE AS FLUID AS THE SERVICE CYCLE. CONCIERGE INTEGRATES WITH YOUR POS TO ENABLE TABLESIDE ORDERING, COURSE‑LEVEL MODIFIERS, AND SPLIT CHECKS WITHOUT SLOWING TURN TIMES. OUR HANDHELD DEVICES AND EMV PAY‑AT‑TABLE SOLUTIONS KEEP SERVERS IN‑SECTION AND CHECKS IN CONTROL, WHILE REAL‑TIME REPORTING EMPOWERS MANAGERS TO OPTIMIZE COVERS AND REVENUE PER SEAT.
FINE DINING ESTABLISHMENTS
WHITE‑TABLECLOTH EXPERIENCES DEMAND A PAYMENTS FLOW AS REFINED AS THE PLATING. CONCIERGE ENABLES DISCREET, WIRELESS PAY‑AT‑TABLE, INTEGRATES WINE LIST UPSELLS INTO DIGITAL MENUS, AND SUPPORTS MULTI‑CURRENCY FOR INTERNATIONAL GUESTS. FROM RESERVATION DEPOSITS TO POST‑SERVICE GRATUITY PROMPTS, EVERY TRANSACTION IS SEAMLESS, BRAND‑ALIGNED, AND INVISIBLE TO THE GUEST UNTIL THE EXACT RIGHT MOMENT.
BARS & CLUBS
IN HIGH‑VELOCITY ENVIRONMENTS, IT’S ALL ABOUT THROUGHPUT AND RETENTION. CONCIERGE DELIVERS QR‑BASED TABS, WRISTBAND/NFC PRE‑LOADING, AND REAL‑TIME POS INTEGRATION SO BARTENDERS CAN FOCUS ON SPEED POUR AND UPSELL INSTEAD OF SWIPING CARDS. KEEP COVERS HIGH WITH MOBILE ORDERING, AUTO‑CLOSE PROTOCOLS AT LAST CALL, AND DATA‑DRIVEN INSIGHTS ON TOP‑SELLING SKUS.
CATERING
FROM PLATED GALAS TO 500‑GUEST BUFFETS, EVENTS NEED UPFRONT DEPOSITS, MILESTONE BILLING, AND RAPID ON‑SITE SETTLEMENT. CONCIERGE ENABLES MOBILE POINT‑OF‑SALE FOR ROAMING STAFF, INTEGRATES WITH EVENT MANAGEMENT SOFTWARE, AND SUPPORTS BATCH INVOICING FOR CORPORATE ACCOUNTS—KEEPING YOUR CASHFLOW AS PREDICTABLE AS YOUR FLOOR PLAN.
QUICK SERVICE / CASUAL
VOLUME AND VELOCITY DEFINE THE QSR MODEL.
CONCIERGE SUPPORTS INDOOR KIOSKS, CURBSIDE PICKUP INTEGRATION, AND COUNTER‑FRIENDLY CFD (CUSTOMER FACING DISPLAY) UNITS FOR LIGHTNING‑FAST CHECKOUT AND MINIMAL LINE ABANDONMENT. OUR PLATFORM ENABLES ORDER‑AHEAD, LOYALTY TIE‑INS, AND REAL‑TIME KITCHEN ROUTING TO KEEP TICKETS MOVING AND AVERAGE ORDER VALUES CLIMBING. WITH INTEGRATED MODIFIERS, COMBO BUILDS, AND AUTO‑PROMPTS FOR UPSELLS, EVERY TRANSACTION IS OPTIMIZED FOR SPEED AND REVENUE. WHETHER YOU’RE SERVING 50 OR 5,000 GUESTS A DAY, CONCIERGE DELIVERS THE INFRASTRUCTURE TO SCALE WITHOUT SACRIFICING EXPERIENCE.
FOOD HALLS
MULTIPLE VENDORS, ONE FRICTIONLESS EXPERIENCE. CONCIERGE’S CENTRAL PAYMENT HUB LETS GUESTS PAY AT ANY STALL, TRACK SPEND VIA MOBILE APP, AND REDEEM HALL‑WIDE LOYALTY REWARDS. VENDORS GET INDIVIDUAL SALES REPORTING WHILE OPERATORS MAINTAIN A UNIFIED GUEST EXPERIENCE, WHETHER AT PEAK LUNCH RUSH OR SATURDAY NIGHT SERVICE.
HOTEL F&B OUTLETS
FROM LOBBY CAFÉS TO ROOFTOP LOUNGES, EACH OUTLET NEEDS UNIQUE WORKFLOWS BUT SHARED GUEST PROFILES. CONCIERGE INTEGRATES ROOM‑CHARGE CAPABILITY WITH POS, SUPPORTS MOBILE QR MENUS FOR IN‑ROOM DINING, AND PROVIDES UNIFIED REPORTING ACROSS OUTLETS—SO EVERY SWIPE BUILDS BOTH THE BILL AND THE GUEST RELATIONSHIP.
GHOST KITCHEN
IN DELIVERY‑FIRST OPERATIONS, THE PAYMENTS ARCHITECTURE IS MISSION‑CRITICAL. CONCIERGE SYNCs ONLINE ORDERING PLATFORMS, ENABLES AUTOMATED TIP DISBURSEMENT, AND CONSOLIDATES MULTI‑BRAND REPORTING IN A SINGLE DASHBOARD. WE STREAMLINE REFUNDS, CHARGEBACK DEFENSE, AND PREP‑TIME OPTIMIZATION SO YOU CAN SCALE OUTPUT WITHOUT SCALING HEADACHES.
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ENTERTAINMENT VENUES
SPEED IS KING BETWEEN ACTS. CONCIERGE ENABLES PRE‑ORDER VIA MOBILE APPS, SEAT‑SIDE QR CODES, AND ZONE‑BASED HANDHELDS FOR HAWKERS. REAL‑TIME STOCK ALERTS PREVENT 86’S MID‑SET, WHILE INTEGRATED MERCH SALES AND VIP UPSELLS TURN EVERY INTERMISSION INTO A REVENUE GENERATOR.